Privacy Policy

Effective Date: August 5, 2023Abutted.top ("we," "us," or "our") is committed to protecting your privacy as you explore our cooperative puzzle-adventure games and related services (the "Services") on our website (abutted.top). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using the Services, you acknowledge reading and understanding this policy and consent to its terms. Information We Collect Personal Information: When registering an account, we collect your email address, username, password (hashed for security), and age range (to tailor content appropriateness). For premium subscriptions or in-game purchases, we collect payment details (processed by third-party providers like PayPal) and billing address. Optional information (e.g., friend preferences, puzzle difficulty settings) may be collected if you choose to share it. Usage and Gameplay Data: We automatically gather data about your interaction with the Services, including IP address, device type, operating system, browser version, puzzle completion times, hints used, cooperative session history (e.g., teammates, mission outcomes), and website navigation patterns. This data is collected via cookies, web analytics tools (e.g., Mixpanel), and in-game tracking. Communication Data: If you contact customer support, submit feedback, or participate in community forums, we collect your messages, survey responses, and any additional information you provide (e.g., screenshots of gameplay issues). How We Use Your Information To create and manage your account, facilitate cooperative gameplay (e.g., matching you with friends or random teammates), and save your progress across devices. To personalize your experience: recommend puzzles based on your skill level, unlock tailored content, and adjust difficulty settings to match your preferences. To improve the Services: analyze gameplay data to identify puzzle balance issues, fix bugs, and develop new content (e.g., cooperative missions, puzzle types) aligned with user behavior. To communicate with you: send account updates, friend invitations, game event notifications, and promotional offers (you can opt out of marketing communications at any time). To provide customer support: respond to inquiries, resolve technical issues, and address feedback. To ensure security: detect fraudulent transactions, prevent unauthorized access, and comply with legal obligations. Information Disclosure We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances: To trusted third-party service providers (e.g., payment processors, cloud hosting services, analytics tools) who assist in operating the Services, subject to confidentiality agreements restricting use of your data to specified purposes. To law enforcement or regulatory authorities if required by law, or to protect our rights, property, or safety, or that of our users or the public. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, with prior notice and a commitment to uphold this Privacy Policy. Data Security We implement reasonable security measures to protect your personal information, including encryption of sensitive data, secure server storage, regular security audits, and access controls for authorized personnel. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute protection against unauthorized access. Your Rights Access and Correction: You may access, review, and update your personal information by logging into your account or contacting [email protected]. Deletion: You may request account deletion by submitting a request to [email protected]. We will delete your data within 30 days, except as required by law (e.g., financial records) or for legitimate business purposes (e.g., resolving disputes). Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our messages or updating your account preferences. Cookie Management: You can adjust cookie settings in your browser, though disabling certain cookies may limit functionality (e.g., saved progress, cooperative matching). Children’s Privacy Our Services are suitable for ages 10 and up, but we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided personal information without consent, please contact us to request deletion. We may require verification of guardianship before processing such requests. Data Retention We retain your personal information for as long as your account is active or as needed to provide the Services. If you terminate your account, we will delete your personal information within 30 days, except for anonymized data used for research and development. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of changes by posting the revised policy on our website with a new effective date. Your continued use of the Services after the update constitutes acceptance of the revised terms. Contact Us For questions or concerns, contact:Abutted.top456 Cypress Lane, Asheville, NC 28801, USAEmail: [email protected]